An image of wasps in Steve's garden.


2008-2012 Surveytalk Medical - Market Research Interviewer (Part Time)

  • Answering Phones
  • Data entry
  • Writing and sending out faxes
  • Over the phone interviews and surveys

    2010 - Salmat/Telstra Bigpond - Inbound Customer Support (Full Time)

  • Managing customer accounts
  • Selling and upselling current products
  • Technical support
  • Bills and payments

    2009-2010 Tonkin Corporation Pty Ltd - Database Manager/ Conference Coordinator (Full Time)

  • Coordinating conferences, seminars, workshops and master classes
  • Daily sales report
  • Making conference preparation kits (day agendas, sign in sheets, biographies, PowerPoint presentations and feedback forms)
  • Registrations, payments, invoices and budgets
  • Booking hotels, flights, accommodation, numbers, catering and room set up
  • Liaising with speakers and delegates
  • Travelling to conferences, including interstate
  • Training and Supervising database assistants
  • Updating the company database, included updating names, numbers, addresses and job titles
  • Working with Research Analysts and extensive company lists to find potential Conference delegates for upcoming conference events and workshops
  • Meeting Key Performance indicators (KPIs). 100 contacts a day, including 50 new contacts
  • Working with the Marketing Controller, dealing with marketing codes.

    2004 – March 2008: Kmart Broadway - Customer Service (Part Time)

  • Register Operator
  • Recovery
  • Sound and Vision
  • Loading Dock
  • Filling Customer Complaints and Queries